Elite Talent Hub LTD is a specialist in permanent staffing solutions for clients nationwide.
Our client is a premier builders' merchant in Ireland, specializing in a comprehensive range of building materials, plumbing products, and DIY supplies. With an extensive network of branches nationwide, they cater to both professional tradespeople and DIY customers. Renowned for their excellent customer service and expert guidance, they offer top-tier products and are a reliable partner for construction and home improvement endeavours across Ireland.
Our client currently has a Credit Controller role based in their Cork branch.
Key Responsibilities
- Develop and monitor a credit control system in collaboration with sales and marketing, finance and executive team members.
- Establish policies that follow customer service best practices while ensuring customers submit payments on time.
- Check consumer credit reports, approve or deny applications and communicate decisions to the appropriate personnel in a timely manner.
- Negotiate payment plans with consumers and set loan terms and conditions accordingly.
- Maintain loan records, conduct regular analysis of the credit-control system and implement changes as needed to reduce bad debts.
- Report any payment issues to management or the appropriate team.
- Follow up on overdue invoices and payments and implement company collections procedures as necessary.
- Look for ways to improve debt collection processes.
- Posting and allocating bank and cheque payments. Preparing cheque lodgements for G4s collections
- Assisting with incoming calls regarding queries and release codes for accounts that are held
- Set up new trade accounts accompanied with credit safe reports
- Monitoring and responding to account Emails
- Running unapplied payment reports and allocating balances
Benefits Include
- Competitive Basic Salary
- Private Health Care
- Sick Pay Scheme
- Paid Maternity and Paternity Leave
- Pension Scheme
- Colleague Discount
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