Elite Talent Hub LTD is a specialist in permanent staffing solutions for clients nationwide.
Our client is Ireland's leading builders' merchant, providing a wide range of building materials, plumbing supplies, and DIY products. With a nationwide network of branches, they serve both professional tradespeople and DIY enthusiasts. Known for exceptional customer service and expert advice, they offer high-quality products and are a trusted partner for construction and home improvement projects across the country.
Trade Sales Advisor - Plumbing & Heating - Dublin
Primary Objective
The Trade Sales Advisor role focuses on providing knowledgeable, friendly, and reliable service to customers, while optimizing branch sales and gross profit. Promoting company products professionally and delivering exceptional customer care are also key aspects of the role.
Knowledge & Experience
- Preferred experience in a busy builder providers environment
- Proven track record of achieving sales and margin targets
- Good knowledge of Plumbing and Heating products advantageous
- Previous sales experience beneficial
- IT literacy
Key Responsibilities
- Build strong customer relationships to understand their needs and ensure accurate product supply
- Identify sales opportunities, offer advice, and maximize profitable sales and margins
- Achieve sales and margin targets
- Maintain a clean and well-merchandised counter area as per company standards
- Adhere to company policies in all sales-related paperwork
- Manage re-ordering and stock levels of selected product lines in Plumbing and Heating department
- Collaborate with suppliers when necessary
- Support Branch Manager and colleagues to ensure efficient branch operations
- Maintain a tidy and safe working environment following health and safety guidelines
- Maintain security awareness to prevent theft of company goods
- Perform additional duties as required by the company
Essential Competencies
- Effective team player
- Excellent interpersonal and customer service skills
- Strong written and verbal communication skills
- Flexibility and willingness to learn
- Enjoyment in working with people
- Tact and diplomacy
- Motivated to achieve targets
- Excellent organizational skills with attention to detail
Key Relationships
- Branch employees
- Branch Manager
- Regional Director
- Head Office team
- Sales Representative
- Customers & Suppliers
Contract Type
- Permanent, full-time (40 hours per week)
- Monday to Friday, with potential Saturday shifts
- Location: Dublin
Benefits Include
- Competitive basic salary
- Private healthcare
- Sick pay scheme
- Paid maternity and paternity leave
- Pension scheme
- Colleague savings scheme
- Profit share scheme
- Colleague discount
- Educational assistance
- Wellness initiatives